Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by JC Arbitrations, LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

JC Arbitrations provides Independent Dispute Resolution (IDR) services, revenue recovery, denial management, and related healthcare billing services for out-of-network providers. Our services include:

• Federal IDR filing and representation
• New York State IDR filings
• Denial management and appeals
• Out-of-network negotiations
• Provider credentialing
• Revenue cycle management

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information regarding claims and disputes
• Respond promptly to requests for documentation or information
• Comply with all applicable laws and regulations
• Pay all fees as agreed upon in your service agreement
• Maintain the confidentiality of any login credentials or access information

4. Fees and Payment

Fees for our services will be outlined in your individual service agreement. Payment terms may include:

• Contingency-based fees (percentage of recovered amounts)
• Flat fees for specific services
• Hybrid fee structures

All fees are non-refundable unless otherwise specified in your service agreement.

5. Confidentiality

We maintain strict confidentiality of all client information and comply with HIPAA regulations. We will not disclose your information except as required by law or as necessary to provide our services.

6. No Guarantee of Results

While we strive to achieve the best possible outcomes for our clients, we cannot guarantee specific results. The success of any claim or dispute depends on various factors, including the merits of the case, payer policies, and applicable laws.

7. Limitation of Liability

To the maximum extent permitted by law, JC Arbitrations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services. Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim.

8. Termination

Either party may terminate the service agreement with written notice as specified in your individual agreement. Upon termination, you remain responsible for any fees incurred prior to termination.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on our website and updating the "Effective Date" at the top of this page.

11. Contact Information

If you have questions about these Terms of Service, please contact us at: